Independent Automotive is a family-owned Sparks auto repair shop, established in 1991 and led by Jessy Cox, with Subaru experience and foreign and domestic service.
Independent Automotive is a family-owned auto repair shop at 865 Bergin Way in Sparks. Its website says Ken Cox and Fred Mills established it in 1991, and that Ken has retired and his son Jessy now leads it. The Better Business Bureau profile agrees on the start, giving September 1991 as the business start date, and lists Jessy Cox as president of the corporation.
Who you deal with
The website names Jessy and Jared as service writers and Melissa at the front desk. It describes the shop as Subaru-specialized, while working on foreign and domestic vehicles, and lists Chevrolet, Dodge, Ford, GMC, Honda, Lexus, Mazda, Subaru and Toyota by name.
Services
Services listed are standard maintenance, engine service, heating and air conditioning repair, auto electrical work, transmission service, exhaust work and alignment. The site has a link for more services and an online appointment request. The BBB profile also lists auto smog inspections among its categories, and the shop says it is a Nevada Certified Emissions Station and an Area A 2G shop. It adds that many of its technicians are ASE Certified Master Technicians; those are the shop’s own statements.
The site lists free Wi-Fi, refreshments, a waiting area and key drop-off. It accepts Mastercard, Visa, Discover, American Express, Bridgestone cards and checks.
Standing and hours
The BBB shows the shop as accredited since February 12, 1992, with an A+ rating, and reports one complaint filed in the last three years. The shop’s site shows a 4.9 rating from 1,690 reviews, a figure the shop itself publishes and that was not independently checked.
Posted hours are Monday through Thursday 8 a.m. to 5 p.m. and Friday 8 a.m. to 3 p.m., closed Saturday and Sunday. The BBB page lists a different schedule, so call to confirm.
Contact Independent Automotive
865 Bergin Way, Sparks
775-358-8184
Business website
Researched October 20, 2026 from the business’s own website and independent evidence. Source 1 · Source 2 · Source 3. Independent researched listing; not an owner interview. For corrections or removal, email cody@702alliance.com.
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