A Notepad, a Decade of Expertise, and a Family Business
Wellington Santana spent more than a decade working in HVAC systems across the Las Vegas Valley before he sat down with a notepad and wrote out what his own company would look like. The Cooling Company launched in 2011 as a husband-and-wife operation — Wellington handling the technical side, Joanna Santana running the business operations — and it has remained 100% family-owned since day one. That distinction matters because the HVAC industry in Southern Nevada has seen a wave of private equity acquisitions over the past several years, with outside investors buying up local contractors and rolling them into national platforms. The Santanas have turned down multiple buyout offers, choosing instead to keep the company under family control and grow it on their own terms.
The Cooling Company holds a BBB A+ rating and operates a 24/7 emergency service line, which in a city where summer afternoon temperatures routinely exceed 110°F is not a luxury but a necessity. The company handles residential and commercial HVAC installation, repair, and maintenance, along with a full plumbing division that was added as the company expanded. One of the operational decisions that sets The Cooling Company apart is its compensation structure: technicians are paid hourly rather than on commission. In a trade where commission-based pay creates incentive to upsell parts and services that customers may not need, hourly pay removes that pressure and aligns the technician’s interest with the homeowner’s.
The Cooling Company in the Las Vegas Valley
The Cooling Company’s main headquarters sits at 4055 East Post Road in Las Vegas, with a second location at 9436 West Lake Mead Boulevard in Summerlin — a geographic spread that allows the company to dispatch technicians across more than thirty zip codes in the valley. From Henderson and Green Valley in the southeast to North Las Vegas and Summerlin in the northwest, the company covers the full metro footprint. In a desert city where air conditioning is the single most critical mechanical system in any home, the Santanas have built a company that runs around the clock and answers to no one but the families it serves.
- Owners
- Wellington Santana and Joanna Santana
- Founded
- 2011
- Headquarters
- 4055 E Post Rd, Las Vegas, NV 89120
- Summerlin Location
- 9436 W Lake Mead Blvd, Las Vegas, NV 89134
- Phone
- (702) 567-0707
- Website
- thecoolingco.com