Managed IT, backups and direct help desk support for Southern Nevada offices.
Eric Shamo's route into information technology started with a Mac that needed to get online. While attending college in the late 1990s, he worked out the modem and connection settings that a local internet provider's Windows-focused technicians could not resolve. That led to supporting Mac customers, followed by Apple repair work at CompUSA in Las Vegas. In 2001 he founded EDS Networking, the business that became Uptime Technology Solutions and then CyberSmart.
Keeping an office running
Today CyberSmart handles managed IT for businesses across Boulder City, Henderson and Las Vegas. Its work combines remote monitoring with onsite visits, help desk support, software updates and backup management. A client can begin with an assessment of existing equipment; replacing every computer is not a condition of starting service.
The managed service covers workstations and servers, scheduled operating-system and application patches, and daily backup verification. The team also tracks hardware age and condition, recommends replacements and coordinates with internet, printer and software vendors. Quarterly reviews give clients a regular opportunity to discuss their systems and upcoming needs.
Security and infrastructure
CyberSmart's broader services include Microsoft 365, network and phone systems, cybersecurity and technology planning. Multifactor authentication and endpoint protection are included among its managed-service security fundamentals. Its help desk keeps documentation about each client's environment so support does not begin with a new explanation of the office setup on every call.
Shamo remains the founder behind the company. His technical background includes Cisco, Microsoft, Google and Apple certifications. CyberSmart documents the systems it manages for clients and provides remote support alongside its Southern Nevada field work.
Contact CyberSmart
Boulder City, Nevada
702-293-2864
Business website
Researched November 9, 2026. Source 1. Source 2. Source 3. Source 4. Independent researched profile; not an owner interview. The owner has not yet joined 702 Alliance. For corrections or removal, email cody@702alliance.com.
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